Privacy Policy
Last Updated: 02/25/2026
Effective Date: 02/25/2026
Retailer: Munroe Velo (“we,” “us,” or “our”)
Website: www.munroevelo.com
1. Introduction
Welcome to Munroe Velo. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from www.munroevelo.com (the “Site”) or otherwise interact with us.
By using our Site, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect personal information to provide our products and services.
A. Information You Provide Directly
Name
Email address
Phone number
Shipping and billing address
Account login credentials (if applicable)
Order details
Customer service communications
Payment Information:
Payment card information is processed securely by PCI-compliant third-party payment processors. We do not store full payment card numbers on our servers.
B. Information Collected Automatically
When you visit our Site, we may automatically collect:
IP address
Browser type and version
Device type
Pages viewed and browsing activity
Referring URLs
Cookies and tracking technologies
C. Information from Third Parties
We may receive information from:
Payment processors
Shipping carriers
Marketing and analytics providers
Social media platforms (if you interact with us through them)
3. Categories of Personal Information Collected (California Notice)
For purposes of applicable state privacy laws (including California), we may collect the following categories of personal information:
Identifiers (name, email, IP address, shipping address)
Commercial Information (products purchased, transaction history)
Internet or Network Activity (browsing behavior on our Site)
Geolocation Data (approximate location based on IP address)
Inferences (preferences based on purchase or browsing behavior)
We do not collect or use sensitive personal information (as defined under California law) beyond what is necessary to provide our services.
4. How We Use Your Information
We use personal information to:
Process and fulfill orders
Provide customer service
Communicate about orders or accounts
Send marketing communications (where permitted by law)
Personalize your shopping experience
Improve our Site and services
Detect and prevent fraud
Comply with legal obligations
We do not sell your personal information.
We may share certain data with advertising or analytics partners for targeted advertising purposes, which may be considered “sharing” under California law.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Enable core site functionality
Analyze traffic and usage
Personalize content
Support advertising efforts
You may manage cookie preferences through your browser settings. Some browsers offer a “Do Not Track” (DNT) signal. Our Site does not currently respond to DNT signals.
For more details, please see our separate Cookie Policy (if applicable).
6. Sharing of Personal Information
We may share personal information with:
Service Providers
Payment processors
Shipping carriers
Website hosting providers
Analytics providers
Email and marketing platforms
These providers are contractually obligated to use personal information only for services they provide to us.
Legal & Safety Disclosures
We may disclose information:
To comply with applicable law or legal processes
To respond to lawful requests from public authorities
To protect our rights, property, or safety
Business Transfers
If we are involved in a merger, acquisition, sale of assets, or restructuring, personal information may be transferred as part of that transaction.
We do not sell personal information to unaffiliated third parties.
7. Data Retention
We retain personal information only for as long as necessary to:
Fulfill the purposes outlined in this policy
Complete transactions
Comply with legal, tax, and accounting obligations
Resolve disputes and enforce agreements
When personal information is no longer required, we securely delete or anonymize it.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information.
However, no method of transmission over the Internet or electronic storage is 100% secure.
9. Your Privacy Rights (U.S. Residents)
Depending on your state of residence, you may have rights to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information
Opt out of targeted advertising
Opt out of the “sharing” of personal information for cross-context behavioral advertising
Exercising Your Rights
To exercise your rights, contact us using the information below.
We will:
Verify your identity before processing your request
Respond within the timeframe required by applicable law (typically 30–45 days)
You may designate an authorized agent to submit a request on your behalf, subject to verification requirements.
If your state law provides the right to appeal a denied request, we will provide instructions for submitting an appeal in our response.
10. Marketing Communications
If you opt into marketing communications, you may unsubscribe at any time by:
Clicking the “unsubscribe” link in marketing emails
Contacting us directly
Even if you opt out of marketing, we may still send transactional or service-related communications.
11. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it.
12. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
13. International Visitors
Our business operates in the United States. If you access our Site from outside the U.S., your information will be processed in the United States.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date at the top of this page.
15. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
Email: info@munroevelo.com
Address: 7 Grove Street STE 103 Topsfield MA 01983
Phone: 978-887-6511